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GCITSM NextGen - What We Heard Report - BPM025298

Organization
Shared Services Canada
Closes
January 8, 2027 at 12:00 a.m.
Category
services
Notice type
Request for Proposal
Delivery
Canada
Estimated value
Not stated
Reference
BPM026917/35452
Trade agreements
None

Closing time as published by the source; time zone assumed: America/Toronto.

Shared Services Canada (SSC) is committed to engaging with industry to gather feedback and support the development of fair, open and transparent procurement processes. Following the Invitation to Qualify (ITQ) for GCITSM NextGen – Enterprise ITSM Solutions (BPM025298), SSC conducted a Review and Refine Requirements (RRR) phase with Qualified Respondents to obtain feedback on its preliminary requirements and procurement approach. The RRR engagement has now concluded. SSC thanks all Qualified Respondents for their participation and valuable contributions throughout this process. The attached What We Heard Report summarizes the key themes, findings and considerations arising from the industry feedback received. SSC is now progressing with the development of a Request for Supply Arrangement (RFSA), taking into consideration the feedback received during the RRR phase. Publication of the RFSA is anticipated in 2027, subject to the completion of internal reviews and approvals. No specific publication date has been established. This notice is provided for information purposes only. No response is required at this stage, and this notice does not constitute a solicitation. Any subsequent RFSA, if issued, will be published separately on CanadaBuys and is intended to be open to all interested suppliers, including those that did not participate in the ITQ or RRR phases. Suppliers are encouraged to monitor CanadaBuys for future updates regarding this procurement opportunity. SSC GCITSM NextGen - What We Heard Report - BPM025298- Amendment 000

Source

CanadaBuys (Government of Canada) · Open Government Licence – Canada

Notice details come from the public source named here; 3ENET republishes them under the source licence and links to the original, which is authoritative.

Last updated: November 14, 2026 at 7:15 a.m.

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